Run the Floor: The Restaurant Leader’s Guide to Culture & Operations
A practical playbook for owners, managers, and shift captains who want smoother shifts, stronger teams, and thriving culture.
Run the Floor
Run the Floor
Running a restaurant shouldn’t feel like putting out fires every day.
High turnover and burnout.
Unclear systems leading to chaos.
Leaders left without training or guidance.
You’re not alone. That’s why this guide exists.
How Run the Floor Can Help
From practical playbooks to personalized consulting, we help restaurant leaders build culture, strengthen operations, and run smoother shifts.
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Your starting point: a practical playbook for owners, managers, and shift leaders. Learn proven steps for culture-building, smooth operations, and team motivation.
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Personalized sessions to help you implement systems, develop your leaders, and improve culture in your unique restaurant. Save time with tailored checklists, logs, and operational systems that keep every shift consistent and stress-free.
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Interactive team training sessions to align culture, improve communication, and empower shift leaders.
About me
I’m Melissa Diesso, founder of Run the Floor. With 15+ years of leadership in restaurants and hospitality, I’ve seen firsthand how culture and systems transform chaotic shifts into thriving workplaces.
The restaurants I’ve led have earned national recognition in publications like Esquire, Bon Appétit, Condé Nast Traveler, and Travel + Leisure — but behind every award was a team built on trust, clear communication, and strong leadership.
Now, through Run the Floor, I help owners, managers, and shift leaders bring those same principles to their businesses — with practical tools for culture, operations, and leadership growth.
Here to help you Run the Floor with confidence, clarity, and people-first culture.
